Privacy Policy

Last Updated: September 17, 2024

This Privacy Policy describes how The Code Craft LLC ("we," "us," or "our") collects, uses, stores, and shares your personal information when you use our services ("Services"), including:

  • Visiting our website at tranquill.app or any website that links to this Privacy Policy.

  • Downloading and using our mobile application Tranquill or any other application that links to this Privacy Policy.

  • Engaging with us in other related ways, including sales, marketing, or events.

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at aakash@thecodecraftllc.com.

Table of Contents

  1. What Information Do We Collect?

  2. How Do We Process Your Information?

  3. What Legal Bases Do We Rely On to Process Your Information?

  4. When and With Whom Do We Share Your Information?

  5. Do We Offer AI-Based Products?

  6. How Do We Handle Your Social Logins?

  7. How Long Do We Keep Your Information?

  8. How Do We Keep Your Information Safe?

  9. Do We Collect Information from Minors?

  10. What Are Your Privacy Rights?

  11. Controls for Do-Not-Track Features

  12. Do U.S. Residents Have Specific Privacy Rights?

  13. Do Other Regions Have Specific Privacy Rights?

  14. Do We Make Updates to This Policy?

  15. How Can You Contact Us About This Policy?

  16. How Can You Review, Update, or Delete the Data We Collect from You?

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Services, express interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You: The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:

  • Names

  • Email addresses

  • User-generated content such as journal entries and voice notes (encrypted at rest and in transit)

Sensitive Information: We do not process sensitive personal information as defined under applicable laws.

Payment Data: All payments, subscriptions, and refunds are handled and stored by Apple. We do not collect or store payment information. Please refer to Apple's Privacy Policy for more details.

Social Media Login Data: We may provide you with the option to register using your existing Apple or Google account details. If you choose to register in this way, we will collect certain information as described in Section 6.

Application Data: If you use our application(s), we may collect the following information:

  • Mobile Device Access: We may request access to your device's microphone, storage, notifications, and other features. You can change permissions in your device's settings.

  • Mobile Device Data: We automatically collect device information such as your mobile device ID, model, operating system, IP address, and system configuration information.

  • Push Notifications: We may send you push notifications. You can opt out in your device's settings.

All personal information you provide must be true, complete, and accurate. You must notify us of any changes to such personal information.

Information Automatically Collected

In Short: Some information—such as IP address and device characteristics—is collected automatically when you use our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as:

  • IP address

  • Browser and device characteristics

  • Operating system

  • Language preferences

  • Referring URLs

  • Device name

  • Country and location

  • Information about how and when you use our Services

This information is primarily needed to maintain the security and operation of our Services and for internal analytics.

Log and Usage Data: Includes service-related, diagnostic, usage, and performance information.

Device Data: Includes information about your computer, phone, tablet, or other devices used to access the Services.

Google API: Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the "Limited Use" requirements.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, and comply with law.

We process your personal information for a variety of reasons, including:

  • To facilitate account creation and authentication: So you can create and log in to your account.

  • To deliver and facilitate delivery of services: To provide you with the requested service.

  • To save or protect vital interests: When necessary to prevent harm.

3. What Legal Bases Do We Rely On to Process Your Information?

In Short: We process your personal information only when we have a valid legal reason to do so.

For Users in the EU or UK:

We rely on the following legal bases:

  • Consent: You have given us permission to process your personal information for a specific purpose. You can withdraw your consent at any time.

  • Performance of a Contract: Processing is necessary to fulfill our contractual obligations to you.

  • Legal Obligations: Processing is necessary for compliance with legal obligations.

  • Vital Interests: Processing is necessary to protect your vital interests or those of another person.

For Users in Canada:

We rely on your consent to process your personal information. You can withdraw your consent at any time.

4. When and With Whom Do We Share Your Information?

In Short: We may share information in specific situations described in this section and with specific third parties.

We may share your personal information in the following situations:

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.

  • Legal Obligations: To comply with legal obligations or respond to legal process.

  • Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf.

We do not sell your personal information to third parties.

5. Do We Offer AI-Based Products?

In Short: We offer products, features, or tools powered by artificial intelligence.

As part of our Services, we offer AI-generated insights to help you understand your journal entries better. These AI features are designed to enhance your experience.

Use of AI Technologies:

  • We provide AI features through third-party service providers ("AI Service Providers"), including OpenAI and Anthropic.

  • Your input, output, and personal information will be shared with and processed by these AI Service Providers solely to enable your use of our AI features.

  • We ensure high security and safeguard your personal information throughout the process.

How to Opt Out:

  • AI features are enabled only if you have subscribed to the AI-enabled plan.

  • If you wish to opt out, you can downgrade your subscription to a non-AI plan.

6. How Do We Handle Your Social Logins?

In Short: If you choose to register using your Apple or Google account, we may have access to certain information.

Our Services allow you to register and log in using your third-party accounts. We receive certain profile information from these providers, such as your name and email address.

We use the information we receive only for the purposes described in this Privacy Policy. Please review the privacy policies of your third-party social media providers to understand how they collect and use your information.

7. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it.

8. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate security measures, including encryption of data at rest and in transit, to protect your personal information. However, no electronic transmission over the Internet or information storage technology is 100% secure.

9. Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or market to individuals under 18 years of age.

By using the Services, you represent that you are at least 18 years old. If we learn that personal information from users under 18 has been collected, we will delete such data.

10. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time.

Depending on your location, you may have certain rights under applicable data protection laws, including:

  • Access: Request access to your personal information.

  • Correction: Request correction of inaccurate personal information.

  • Deletion: Request deletion of your personal information.

  • Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at aakash@thecodecraftllc.com.

11. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT signals.

12. Do U.S. Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of certain U.S. states, you have specific privacy rights.

California Residents:

We comply with the California Consumer Privacy Act (CCPA) and do not sell personal information.

Other States:

Residents of other states may have rights under their respective state laws.

13. Do Other Regions Have Specific Privacy Rights?

In Short: Yes, users in certain regions have specific privacy rights.

European Economic Area (EEA), United Kingdom (UK), and Switzerland:

You have rights under the GDPR, including the right to access, correct, or delete your personal information.

Canada:

You have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA).

14. Do We Make Updates to This Policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.

15. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO):

The Code Craft LLC

Data Protection Officer

17 Hawthorne Circle

Rocky Hill, CT 06067

United States

Email: aakash@thecodecraftllc.com

16. How Can You Review, Update, or Delete the Data We Collect from You?

Based on applicable laws, you may have the right to request access to, correct, or delete your personal information. To make such a request, please contact us at aakash@thecodecraftllc.com.